John Hand
Innovative UX professional with 6+ years of research and UX experience specializing in user-centered design thinking and delivering impactful insights. Employing an empathetic approach to understand users and their needs. Solving complex user problems through clean, minimal designs and communicating insights across multiple teams to create unique solutions. Highly adaptable and collaborative with a passion for visual storytelling. Tools include Figma, Adobe XD, Miro, and InVision. Background in cultural anthropology with experience in contextual inquiries and balancing goals of multiple stakeholders with diverse perspectives. Graduate of UX/UI Boot Camp through Georgia Tech with previous research and design experience. Recently Sr. UX Designer at Zappos (subsidiary of Amazon) improving designs for internal support software, Loyalty Rewards program, and Shoppable Content. Currently seeking opportunities in Atlanta or remotely where I can help develop brand experience through UX Design in a diverse and inclusive environment that values culture and constant learning.
iamjohnhand@gmail.com
470.305.9198
Atlanta, GA 30308
SKILLS
User Insights
I use mixed methods to uncover and synthesize user insights into actionable plans to inform decision making.
Branding
I dig deep to understand business goals and culture to help brands create a unique and unified identity through colors, typography and layout.
UX Design
More than just interfaces, I create digital assets that enhance media for a bespoke brand experience while taking into account usability, accessibility inclusion and best practices.
Learning
I stay curious and am constantly learning to improve my knowledge and skills. I love being a student as much as I enjoy presenting my findings with cross-functional teams.
Tools
Figma, InVision, Adobe XD, Sketch, Miro, Trello, Google Drive, Slack, Zoom, + whatever tool I need to learn that gets the job done best
UX Research & Design | Desktop & Mobile | Solo Project
Shoppable Content on Zappos.com
Zappos is an e-commerce website that sells shoes, clothing, bags and accessories as a subsidiary of Amazon. As a solo Sr. UX Designer on the Marketing Tech Team, we wanted to enhance the shopping experience for customers with new methods of product discovery and inspiration while providing a way for social media influencers to create content directly on our site.
Click image to view live designs
UX/UI | Desktop & Mobile | Solo Project
US Treasury Website
The US Treasury is responsible for managing the economy and maintaining sanctions and regluations including tax and corporate loans. Their website is a source of information for millions of Americans, but fails heuristic and usability tests. I worked independently to redesign their website and brand style guide to make their desktop and mobile website more user-friendly and beautiful.
Click image to view prototype
UX/UI | Mobile App | Group Project
eleemo Nonprofit App
Compassionate donors need a better way to find, research, and support nonprofits and charitable organizations. They want to make sure organizations are reputable, to know where their donations are going, and to feel connected to a larger cause. I worked collaborative on a team of 3 as a UX/UI researcher and designer to create a unique design solution to help users donate with confidence.
Click image to view prototype